Return & Refund Policy
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must follow the criteria below:
- Unused and in the same condition that you received it.
- All accessories must be returned
- Returned in the original packaging.
- If your item was not purchased directly from us, we need to have the receipt or proof of purchase.
In order to protect all customers and ensure that all returns and exchanges are handled fairly, 3DPRSHOP Ltd may decline your return or exchange in some situations, such as:
- Products that have been defaced
- Products with missing labels
- Products that have been lost or damaged
Please contact Lotmaxx before returning and Postage paid at own cost.